Strategic Goals

Through the delivery of the 5 priority Goals within our Strategic Plan, we will make our "Exceptional Moments" our "Business as Usual" to become a World-Class Civil Service.

  1. Deliver an Outstanding Customer Experience: Our customers offer high praise and look forward to utilising our services and our elected leaders value our work to deliver their policies and objectives

  2. Develop Exceptional Leadership: Civil servants are highly engaged and motivated to achieve results and to make a difference in the lives of those they serve

  3. Pursue Excellence In Talent Development: Civil Servants are skilled, competent and qualified, in the right position at the right time

  4. Foster Effective Communication: We achieve awareness and buy-in for government's policy priorities among internal and external stakeholders

  5. Demonstrate Excellence In Governance Practices: We deliver results whilst maintaining the confidence of those we serve